About GDPR

PERSONAL DATA PROTECTION POLICY

CONCERNING THE USE OF THE COPTERS.GR WEBSITE

Valid from 25.05.2018

Last modified on 11.10.2022

ATTEX MONOPROSOPI I.K.E. || ATTEX, with VAT number EL 801574228 and headquarters located at: Vouliagmenis Avenue 600, 16452 Argyroupoli, Attica ("the Company", "ATTEX", "we") processes information, including personal data.

This website, www.copters.gr, belongs to ATTEX and is managed by the Company in accordance with the provisions of the Data Protection Law and relevant legislation, including, among others, Regulation (EU) 2016/679 ("GDPR").

This Policy aims to inform you about how we handle your personal data as a data controller and about your rights. ATTEX strives to provide accessible and useful information on its website.

The protection of personal data is of utmost importance to us, and therefore ATTEX does not sell your data to other companies or individuals. If we share your information with third parties, they will be our contractors processing the information on our behalf, following our instructions and applying our standard for the protection of your personal data. Our primary goal is to be as clear, specific, and transparent as possible regarding the information we provide about the processing of your personal data, as well as your rights.

Information about the General Data Controller:

  1. Company Name: ATTEX SINGLE MEMBER P.C. || ATTEX
  2. VAT: EL 801574228
  3. Headquarters: Vouliagmenis Avenue 600, 16452 Argyroupoli, Attica
  4. Business Address: Vouliagmenis Avenue 600, 16452 Argyroupoli, Attica
  5. Mailing Address: Vouliagmenis Avenue 600, 16452 Argyroupoli, Attica
  6. Email: sales@copters.gr
  7. Phone: +30 6995 763 769

Information about the Supervisory Authority:

  1. Name: Hellenic Data Protection Authority
  2. Headquarters: Kifisias 1-3, 11523 Athens
  3. Mailing Address: Kifisias 1-3, 11523 Athens
  4. Phone: +30 210 6475600
  5. Email: contact@dpa.gr
  6. Website: www.dpa.gr/en

What is personal data?

According to the new regulation (EU) 2016/679 ("GDPR"), personal data is any information relating to an identified or identifiable individual (such as email address, names, age, date of birth, phone number, etc.).

ATTEX does not process personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership. ATTEX does not process genetic or biometric data to identify the health of an individual, sexual life, or sexual orientation.

Collection, processing, and use of personal data.

ATTEX collects, uses, processes, and stores your personal data necessary for the Company to provide ATTEX's services and products. Your data is used exclusively for managing your purchases. It may also be used for the Group’s statistical purposes, related to improving the quality of our services as well as ATTEX's marketing activities.

Below are the types of personal information ATTEX may collect and the ways we may use it. You will find detailed information about the various types of data collected when you use the relevant ATTEX service and provide information to the Company.

What personal information do we collect and process?

  1. When creating an order and entering into a contract, your names, your email address, the shipping address for the goods you ordered, and a contact phone number.
  2. Payment details and protection of your payment data – email, customer number, phone number, billing address, shipping address, payment information, purchase amount, purchase frequency, and contact phone number.
  3. To issue and process an invoice – names, billing address, shipping address, email address, the payment method used, payment amount, your products, and the purchase date.
  4. Participation in online surveys and other marketing activities – various types of information, including but not limited to, your name, mailing address, phone number, email address, how to contact you, credit card information, purchase history, and search history.
  5. To ensure safety from defective products and complaints – names, email address, purchased products, address, complaint information, and related product details.

For what purposes and on what basis do we use your personal data?

The main activities, purposes, and reasons related to the processing of personal data by ATTEX are:

  1. Data for the fulfillment of orders at ATTEX stores based on the conclusion of a contract.
  2. Data related to the payment fraud prevention system, based on our legitimate interest in protecting the data we control.
  3. Recording and invoicing purchases and the online store, based on our legal obligation.
  4. Data related to managing your access (identification), based on your consent.
  5. Marketing activities of the Company based on consent.

The personal information we collect allows us to keep you informed about our latest products and upcoming events. It also helps us improve our services, content, and advertising. If you do not want to be included in the mailing list, you can unsubscribe at any time by updating your preferences in your profile and on the website.

Disclosure of your personal data

In certain cases, ATTEX may disclose some personal information to strategic partners who work with us to provide products and services related to the Company's business or to assist ATTEX in marketing to customers. Personal information will be shared by us solely for the purpose of providing or enhancing our products, services, and advertising. It will not be shared with third parties for their marketing purposes.

In cases where ATTEX exchanges information about you with third-party suppliers of ATTEX, the Company has mechanisms in place to ensure that they provide a level of data protection in line with the agreed standard. Your information is considered confidential to our partners as well.

It may be necessary – by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence – for ATTEX to disclose your personal information. We may also disclose information if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other issues of public importance.

We may also disclose your information if we determine that disclosure is reasonably necessary to enforce the terms and conditions or to protect our operations or users. Additionally, in the event of a reorganization, merger, or sale, we may transfer all the personal information we have collected to the relevant third party.

Transfer to third parties

ATTEX does not transfer your data outside the Group to third countries outside the EU.

Protection of your personal information

ATTEX takes measures – including administrative, technical, and physical measures – to protect your personal information from loss, theft, misuse, as well as unauthorized access, disclosure, alteration, or destruction.

All ATTEX employees are required to maintain the confidentiality of your information and comply with the applicable organizational and technical measures to protect it. Access to your data is limited.

In cases where ATTEX shares information about you with third-party suppliers, the Company has mechanisms in place to ensure that they provide data protection.

Storage of your personal information

We will retain your personal information for a period necessary to fulfill the purposes outlined in this Privacy Policy, unless the law requires us to retain it for a longer period. Depending on the type of data and the purpose for which it was collected, a retention period has been set, after which the information will be permanently deleted.

Your rights regarding your personal data

If you have provided your personal information to ATTEX, you always have the following options at any time:

Right of access to your personal data: You have the right to obtain confirmation from us as to whether personal data concerning you is being processed and, if so, you have access to that personal data and the related information.
Right to rectification of personal data: If you find that the personal information we process about you is inaccurate, you have the right to request that we correct this personal data.
Right to erasure of personal data (right to be forgotten): In certain cases, such as if your personal data has been processed unlawfully or if you have withdrawn your consent (where processing is based on consent) and there is no reason for continued processing, you have the right to request that we delete your personal data.
Right to restrict processing: In certain cases, such as if you dispute the accuracy of your personal data or have objected to our legitimate interest in processing your personal data, you have the right to request that we restrict the processing of your personal data until a resolution is reached.
Right to object to processing: In certain cases, such as if you have concerns about our legitimate interest in processing your personal data, you have the right to object to such processing based on your particular situation.
Right to data portability: If your personal data is being processed automatically with your consent or for the purpose of fulfilling your contractual relationship, you have the right to request that we provide your personal data in a machine-readable format for transfer to another data controller.
Right to lodge a complaint with a supervisory authority: You have the right to file a complaint regarding our processing of your personal data with the relevant supervisory authority – the Data Protection Authority or in court.

If you want to exercise your rights or opt out of receiving newsletters and other marketing communications, you can contact us by sending a message to gdpr@attex.gr or by sending a letter to the following address: LEOFOROS VOULIAGMENIS 600, 16452 ARGYROUPOLI ATTIKIS, ATTEX, for the attention of the Data Protection Officer.

We may refuse to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of other users, or requests that are extremely impractical or legally required.

The exercise of your rights, when not repetitive and unfounded, is not subject to fees. In case of frequent repetitions, the Company may impose an additional administrative fee.

Update on the Validity and Policy

We may periodically update the Privacy Policy. If there are changes to this policy, a notice will be published on our website, along with an updated Privacy Policy.

Contact Information

IF YOU WISH TO CONTACT US REGARDING QUESTIONS ABOUT OUR CURRENT POLICY OR GENERAL DATA PROTECTION, PLEASE CONTACT US IN THE FOLLOWING WAY:

By e-mail: gdpr@attex.gr

By post: Leof. Vouliagmenis 600, 16452 Argirupoli Attiki for the Data Protection Officer.

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